Acronis^® True Image Echo^™ Enterprise Server

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Frequently Asked Questions (FAQ)

I have complex applications such as Microsoft SQL Server, Oracle or Microsoft Exchange running on my server. I plan to create a backup, but I'm not sure if these applications can be running during the imaging process. What should I do?

Although Acronis^® True Image Echo^™ Enterprise Server takes care of the hard disk and file system-level consistency via snapshot technology, it cannot guarantee the application-level consistency. We recommend you to suspend complex servers such as Microsoft SQL, Oracle or Microsoft Exchange before pressing the Proceed button on the last page of the Acronis^® True Image Echo^™ Enterprise Server Create Image wizard, or before starting a scheduled task. Once the imaging process starts, you can resume server operations. It is not necessary to suspend the applications for the duration of the imaging process.

If your database is compatible with Microsoft Volume Shadow Copy Service (VSS), then you can check the Enable VSS support box in Backup Options to ensure the completion of all transactions before the backup process starts. Then the database will be ready to access immediately after recovery. Below you may find several examples of VSS-aware databases: